3D secure transaction issue

Unfortunately there are really massive issues with new 3D Secure measures put in place by banks following new anti-security measures.

Because of these new measure, some customers are finding it more difficult to make an order on NeighbourFood.

If this problem is affecting you, here are a list of fixes you can try to resolve it.

1. Try using a different internet browser

- Browsers like Safari and Firefox seem to work much better in this situation than Google Chrome

- If you do not have any of these browsers, you can download Firefox here. 

2. Make sure there are no transactions awaiting approval on your mobile banking app

3. Try using a different bank card

If none of these steps work for you, then please feel free to get in touch with us through our email address support@neighbourfood.ie

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