Required Documents For Partnerships (UK)

Partnerships in the UK must provide Mangopay with the following, in order to get verified for pay-outs:

1. Passport or Driver's License
2. Proof of registration
3. Partnership declaration
4. Company number

Passport or Driver's License

Mangopay require the front side of a valid driving licence or photo page of a valid passport. If you do not have a valid photo ID there is another option: a utility bill and birth certificate with the same name can be uploaded. 

Accepted formats for uploads: PDF, JPG, JPEG, GIF, PNG. Maximum File Size Accepted: 7MB

Troubleshooting

If you're having problems getting your ID verified, please try the following:

• Make sure the name on your ID matches the name on your NeighbourFood account exactly. If your first and last name don't match exactly, Mangopay will not accept it. If they don't match (e.g. married name and maiden name), please edit your name on the My Account page to match the name on your ID and then re-upload your ID. Please don't change your name back after getting verified as this may result in Mangopay revoking your verified status.
• Make sure your ID is not expired
• Make sure the scan of your ID does not cut off any edges.

Proof of Registration

Mangopay require your registration documentation from HMRC for your company. To get the required document, please do the following:

1. Go to the Companies House search website.
2. Search for your company and click on your company in the search results.
3. Under 'Filing history', find the latest document for 'Confirmation statement' and download it.
4. After the file has downloaded, upload it on this page.

Accepted formats for uploads: PDF, JPG, JPEG, GIF, PNG. Maximum File Size: 7MB

Partnership Declaration

Mangopay require you to list all partners in the partnership. Please download the partnership declaration, fill in all sections, sign and date it. Please email the completed document to suppport@neighbourfood.co.uk. We will then upload your document to Mangopay for you. 

Troubleshooting

If Mangopay aren't accepting the document, please make sure of the following:

• All fields are completed
• Your scan is not cut off at the edges
• The document is signed and dated at the bottom

Company Number

Mangopay require your company number before they'll verify a company. You can set your company number on the My Account page.