Required Documents For Sole Traders (UK)

Sole Traders in the UK must provide Mangopay with the following, in order to get verified for pay-outs:

1. Passport or Driver's License
2. Proof of registration

Passport or Driver's License

Mangopay require the front side of a valid driving licence or photo page of a valid passport. If you do not have a valid photo ID there is another option: a utility bill and birth certificate with the same name can be uploaded. 

Accepted formats for uploads: PDF, JPG, JPEG, GIF, PNG. Maximum File Size Accepted: 7MB

Troubleshooting

If you're having problems getting your ID verified, please try the following:

• Make sure the name on your ID matches the name on your NeighbourFood account exactly. If your first and last name don't match exactly, Mangopay will not accept it. If they don't match (e.g. married name and maiden name), please edit your name on the My Account page to match the name on your ID and then re-upload your ID. Please don't change your name back after getting verified as this may result in Mangopay revoking your verified status.
• Make sure your ID is not expired
• Make sure the scan of your ID does not cut off any edges.

Proof of Registration

Mangopay require your registration documentation from HMRC for your sole trader, self employed or business partnership. The document needs to show your name and UTR number. This could be a letter from HMRC (dated within the last 3 months) or a screenshot from your gov gateway account showing your name, UTR and the HMRC logo. If you're having problems locating your UTR number, please go to https://www.gov.uk/find-lost-utr-number

Accepted formats for uploads: PDF, JPG, JPEG, GIF, PNG. Maximum File Size: 7MB